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General Account Policies and Disclaimers

Horizon Twenty, SA ("Company") legally owns the website of Pokertropolis. The Company is located at and governed by Costa Rica. Horizon Twenty Billing and Customer Support LTD in Cork, Ireland is an e-Cash subsidiary company for the Company’s credit cards transactions.

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1) Registration and the Wagering

To play at Pokertropolis, you must sign-up for an account and provide the required information. In order to assist you in an efficient and timely manner, you must provide us with accurate and current information that should be updated to reflect any changes as they happen. It is recommended that customers retain a copy of all transactions, rules of the game, regulations and payment methods in order to avoid misconception and discussions at a later time.

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2) Legality of Participation

It is possible that some jurisdictions have made rules regarding placing bets over the Internet. You may only participate in any gambling events that are legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting. You must understand and accept that Pokertropolis is unable to provide you any legal advice or assurances. It is solely your responsibility to ensure that you comply with the laws that govern you and that you have complete legal right to play in any of our poker events. Participation in the events is not allowed for whomever and/or wherever prohibited by law. Moreover, the Company requires that the participant must be at least 18 years old.

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3) Play for fun

The free play money is only for demonstration purposes. You are provided with a bogus fund. No actual monetary fund is added or deducted from your account, thus is not transferable or negotiable as any bona fide currency within an Account.

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4) Online Gaming Program

Installation of gaming software is necessary for you to enter into a live online poker game at Pokertropolis. Your computer system must contain the necessary equipment in order to operate the gaming software. Pokertropolis is protected by International copyright laws. Any tampering or data manipulation is illegal and will be pursued by jurisdiction officials.

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5) Depositing Funds

To fully activate your account, you will be required to deposit bona fide funds into your account by any payment method specified by, which may change from time to time at the Company’s sole discretion. Generally, said funds will be promptly deposited into your Account upon actual receipt of funds by the Company and/or its agents. It is recommended to retain a copy of all transactions, statements, and confirmations for your reference. All funds will be paid, tracked and maintained in United State Dollars, except as otherwise stated, and shall not bear interest.

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6) Bonuses

Any bonus amount credited by Company into your Pokertropolis Account for promotional and adjustment purposes may only be used to play at the website. You are not entitled to cash out, transfer or withdraw bonuses unless all bonus-withdrawing criteria have been met. The company further reserves the right to reclaim or cancel any bonus if you do not use it within the specified time period. Cancellation of a deposit used to acquire a bonus will forfeit you from receiving said bonus.

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7) Withdrawals

The approved ‘Balance’ is made up of verifiable amounts deposited into your account, bonuses paid as a result of applicable bonus requirements being met, any winnings or losses from actual wagers, any cash previously withdrawn or transferred by you, or amounts forfeited, debited, credited, or reclaimed by the Company. You have the right to request a withdraw of any or all of your approved ‘Balance’ at anytime and there is no requirement to play in any Pokertropolis event in order for you to make such a request. Withdrawal payments will be by check, wire, credit card and/or other methods established on the web site’s banking page and are subject to all-applicable withdrawal polices.

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8) Refund and Cancellation

You may refund or cancel your deposit only if the deposit has not been used to wager. Cancelled monies will only be returned via the Payment Method used for the deposit or by an alternate delivery method chosen by the Company if the original deposit method is not available for withdrawal purposes, applicable charges may apply. All monies wagered will be deemed as conscious bets and will be subject to the outcome of the event as described in the game rules section of the web site.

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9) Security and Confidentiality

The Company is licensed and protected under the Costa Rican Law. Under such rights, all personal and financial information of customers is in strict confidentiality, unless required by Costa Rican Law. By disclosing your personal information to the Company, you are consenting to the collection, storage, transfer, and processing of your personal information for the purpose of completing your account related transactions and for Company’s internal administration and analysis. Your information will not be sold or disclosed to a third party. Pokertropolis has been certified by Thawte as a globally secure site that employ’s 128-bit SSL encryption, a standard recognized by online banking institutions. Additionally, Pokertropolis institutes a number of proprietary measures and algorithms created by PHD statisticians and industry experts to insure fair play and random shuffling.

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10) Abandonment of Account Balance

The Company reserves the right to cancel your Pokertropolis Account for any reason whatsoever at any time without notice to you. If you do not fund your account for a period of one hundred eighty (180) days following the initial sign-up, your account will be de-activated and eventually closed. If the account was funded but inactive for a period of 365 days, your account will be de-activated and the entire Account Balance will be considered abandoned. Logging into your account without placing a bet will be considered activity and will automatically re-start the 365 day abandonment period.

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11) Forfeiture and Account Closure

Company reserves the right with forbearing caution to void any winnings and/or confiscate any balance in a Pokertropolis Account if you:

i) have more than one active account at,
ii) provided incorrect or misleading registration information,
iii) are not of legal age,
iv) have “charged back” or denied any of the purchase or deposits that you have made to your Account,
v) have engaged in activities violating the security or rules of the site.

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12) Settlement of Claim or Disputes

All wagers, deposits and gaming activities are recorded and saved on multiple mediums to insure an accurate record. In order to help customers facilitate any claims, players may request a hand history of the play in question or confirmation of any monetary transaction. In the event of a contested discrepancy between the result and any wagers, customers must support their claim by providing the hand history number/s in question and any other evidence that will help Pokertropolis expedite the validation of the claim.

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13) Contact Information

Horizon Twenty, S.A.
C/O Pokertropolis
50 metros Oeste de la Contraloría, Edificio La Colmena, Piso #4,
Sabana Sur, San José
Costa Rica

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14) eCash Subsidiary Address

Horizon Twenty Billing and Customer Support LTD.
Limetree House
Meadow Grove
Mallow Co., Cork

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Saturday, March 18, 2006, 7:57:10 AM EST